Role Overview:
- The role involves speaking with clients about our transport services, presenting our USPs, securing bookings, and developing long-term client relationships.
- This is not an entry-level sales position. We are seeking candidates with a minimum of 5 years’ experience in similar sales roles and a strong track record of performance.
- Excellent command of the English language is essential, as expected by our clients.
- Full product training will be provided.
- This is a full-time, office-based role in Pattaya.
- Thai nationals and foreigners aged 25–45 years
- Minimum Bachelor’s degree
- At least 5 years of sales experience
- Excellent English communication skills
- Strong negotiation and closing skills
- Proven ability to meet or exceed sales targets and KPIs and work under pressure in a target-driven environment
- Ability to build and maintain long-term client relationships
- Confident, persuasive, and results-driven personality
- Ability to Basic computer literacy
Job Features
| Job Category | Sales |
Role Overview: The role involves speaking with clients about our transport services, presenting our USPs, securing bookings, and developing long-term client relationships. This is not an entry-level s...
Full job description
We are seeking an experienced and professional Customer Service Representative to join our Customer Service team.
This is an office-based position located in Jomtien, Thailand.
The successful candidate will be responsible for customer enquiries and service issues while maintaining a high level of customer satisfaction.
The role requires excellent written and verbal English communication skills, strong issue ownership, and the ability to respond quickly and professionally in a fast-paced environment.
Previous experience within the transport, coach hire, travel, logistics, or passenger transport industry is highly desirable.
Key Responsibilities
- Respond to customer enquiries via email and telephone in a timely and professional manner.
- Evidence gathering and liaising with management to investigate service-related issues.
- Accurately log, track, and manage service issues within internal systems.
- Ownership of customer communications from acknowledgement through to final resolution.
- Liaise with internal departments and stakeholders to resolve issues efficiently.
- Maintain accurate records of all customer interactions and actions taken.
- Escalate complex issues where appropriate while ensuring customer expectations are managed.
- Monitor and follow up on outstanding cases to ensure prompt resolution.
- Meet departmental service standards and performance targets.
- Identify recurring issues and contribute to continuous process improvement initiatives.
- Minimum of 5 years' proven Customer Service Desk or Customer Service Representative experience.
- Minimum education requirement : Bachelor's Degree in Business Administration, Business Management is preferably.
- Fluent English speaker with excellent verbal and written communication skills.
- Clear and confident telephone manner, capable of communicating effectively with native English-speaking customers.
- Experience in issue logging, case management, and complaint handling.
- Proven ability to take ownership of issues and see them through to completion.
- Excellent organisational and time management skills.
- Strong attention to detail.
- Ability to work effectively in a fast-paced office environment.
- Proficient in Google Suite and issue management systems.
- Reliable, professional, and punctual.
- Experience within the transport, coach hire, travel, tourism, logistics, or passenger transport industry.
- Experience using CRM, ticketing, or issue management systems.
- Familiarity with service level agreements (SLAs) and escalation procedures.
- Customer-focused with a professional attitude.
- Strong sense of accountability and ownership.
- Excellent communication skills.
- Calm under pressure.
- Highly organised and methodical.
- Proactive and solutions-oriented.
- Team-oriented with a positive work ethic.
- Monday to Friday
- 9:00 am GMT – 5:30 pm GMT
- Bachelor's Degree (Required)
Job Features
| Job Category | Customer Service |
| Pay | 30,000 THB a month |
| Location | บางละมุง, Amphoe Bang Lamung |
Full job description We are seeking an experienced and professional Customer Service Representative to join our Customer Service team. This is an office-based position located in Jomtien, Thailand. Th...
Contracts, Full Time
Pattaya Thailand, United Kingdom
Posted 4 weeks ago
A rare opportunity to join a fast-growing SaaS business at exactly the right moment eCoachManager is the booking, dispatch, and back-office platform trusted by coach and bus operators across the UK, Australia, and New Zealand. We’re now investing seriously in our UK growth — and we’re looking for one exceptional salesperson to lead it on the ground.
The timing matters. The market is moving. Operators are actively switching their management software, and they’re switching to us. There is a genuine, time-limited window to win significant market share, and we want the right person in the driving seat to seize it.
This is not a desk job. This is a role for someone who already lives in the coach and bus world — who walks into an operator’s yard and gets a warm welcome, who knows the people, the pressures, and the way the industry really works.
Who we’re looking for
You’re an experienced field salesperson who already sells into UK coach and bus operators. Maybe you sell tyres, telematics, insurance, vehicles, parts, finance, fuel cards, or trade advertising — it doesn’t matter exactly what, as long as operators know you and trust you.
What matters is this:
- You have a proven track record in field sales — you know how to build a relationship and close a deal
- You already know the coach and bus industry from the supplier side
- You’re comfortable on the road and happy to travel across the UK to meet operators face-to-face
- You’re commercially sharp and self-motivated — you don’t need someone standing over you
What you’ll be doing
- Meeting coach and bus operators across the UK, face-to-face, building real relationships
- Demonstrating the eCoachManager platform and showing operators how it transforms their business
- Managing the full sales cycle from first conversation to signed contract
- Representing eCoachManager at industry shows and events (including the major UK exhibitions)
- Feeding back what you learn on the road to help shape how we grow
What’s on offer
- Very competitive basic salary
- Uncapped commission — your earnings are in your hands
- Realistic on-target earnings of £110,000 to £130,000
- Car allowance
- 90% home-based — you’ll be on the road, not stuck in an office
- An annual fully-paid trip to our Thailand team for training and integration
- A founder-led business with no venture-capital pressure — you’ll own your territory and see the direct impact of your work
- The chance to join at the perfect moment, while the market is moving and operators are switching to us
Why now
Most sales roles ask you to fight for every inch in a static market. This one is different. Operators across the UK are actively re-evaluating the software they use to run their businesses, and momentum is firmly with us. Get in now and you’ll be riding a wave, not
How to Apply
Send your CV to: ukbdm@ecoachmanager.comWe treat every application in the strictest confidence. If you’re currently with a supplier or competitor and want a discreet, no-obligation conversation first, just say so in your email — we completely understand.
Job Features
| Job Category | Management |
A rare opportunity to join a fast-growing SaaS business at exactly the right moment eCoachManager is the booking, dispatch, and back-office platform trusted by coach and bus operators across the UK, ...
Full job description
This is a phone role. You will be making 30–50 answered outbound calls per day to coach and bus operators across the UK and Europe, working from a proven call script, and booking confirmed product demonstration appointments for our sales team.
You are not expected to conduct demos or sell the software in depth. Your job is to qualify interest and fill the sales calendar. Success is measured by one thing: qualified appointments delivered.
Responsibility
- 30–50 outbound calls per day to UK and European businesses
- Qualify prospects using a structured call script
- Book confirmed demo appointments into the sales team’s calendar
- Log every call accurately in our CRM
- Learn our product so you can handle basic objections confidently
- Report daily activity and weekly appointment totals to the GM
- Education background : minimum bachelor's degree in Business Administration, Management, etc.
- Proven high-volume outbound phone experience — non-negotiable
- Clear, professional spoken English
- Resilient — you reset fast after rejection and pick up the next call
- Target-driven and self-motivated
- Basic computer literacy and CRM data entry
- Fun, positive energy and a competitive streak
- ***Be able to work on-site 100% at office in Pattaya***
Job Features
| Job Category | Sales |
| Salary | ฿35,000.00 - ฿50,000.00 |
Full job description This is a phone role. You will be making 30–50 answered outbound calls per day to coach and bus operators across the UK and Europe, working from a proven call script, and bookin...
Full job description
PPCNSEO Company Limited, a subsidiary of Voova Group. The company has been promoted from the BOI (The Board of Investment of Thailand) since 2011. We have a dedicated, Thai and Multi-national team of experts with a broad base of knowledge and experience in all aspects of digital marketing and software and customer service both domestically and internationally, including countries in England, USA, Australia, New Zealand, Southeast Asia and South Africa, we are looking for the Operations to join our teams.
CoachHire.com.au is one of Australia’s leading transport management companies that has access to an extensive network of accredited operators and vehicles providing ground transportation services to the private and public sectors. We are seeking a self-motivated individual to join our growing team based in Pattaya. You will be responsible for ensuring our customer's requirements are met from the point of booking until their travel completion.
Requirements:
- A proven track record in customer service (5 years or more)
- Computer literate
- The ability to work calmly under pressure
- A proactive, outgoing, and enthusiastic personality
- Excellent command of verbal and written English (accent must be clearly understandable)
- Team player
- Available to start immediately
- Bachelor's Degree (Required)
Job Features
| Job Category | Administrative, Customer Service |
Full job description PPCNSEO Company Limited, a subsidiary of Voova Group. The company has been promoted from the BOI (The Board of Investment of Thailand) since 2011. We have a dedicated, Thai and Mu...
JOB DESCRIPTION
Due to significant expansion with The Voova Group, We are seeking a highly experienced and talented Senior Software Developer to join our team. We offer a great working environment & company benefits. The ideal candidate will have a strong background in software development, experience with modern web technologies, and a passion for creating high-quality, scalable software for more than 4 years experience at least and super good as PHP and relates script language ig. Javascript, HTML, CSS, etc
TECHNICAL REQUIREMENTS
You will have an understanding and be technically competent in the following areas.
PHP
PHP OOP / MVC
HTML,HTML5 , JS (Angular / ReactJS) , Jquery
NodeJS ( Web-service )
MySQL and query performance
Google Map / Mapbox API
CSS , CSS3
GIT, DevOps, Version Control
Linux command : Would be considered especially
Mobile application ( ionic, Cordova, React): Would be considered especially
SALARY : Negotiable depending on performance and experience
Job Description
- Develop, design and optimise systems by using PHP and other programming languages for company projects
- Create and adjust website using HTML, CSS, Js or Jquery
- Maintenance and troubleshooting exist and new application problems providing quick solutions
- Detects errors in data and program structure, logic, coding, software development process.
- Collaborate with cross-functional teams to identify requirements, develop solutions, and implement new features
- Write clean, scalable, and maintainable code that adheres to industry best practices
- Optimize applications for performance, scalability, and security
- Participate in code reviews and ensure that all code is thoroughly tested
- Provide technical leadership and mentorship to junior developers
Qualifications
- Thai nationality
- Bachelor's Degree in Computer Science, Computer Engineering, Information Technology or related field.
- 4 years experience in software coding and development using PHP as Back-End and JS with HTML SCSS/CSS for Web Based systems.
- Strong written and verbal communication skills
- Proficiency in PHP and modern web development technologies such as HTML, CSS, JavaScript, and AJAX
- Experience in a relational database (such as Database MySQL/MSSQL/SQLite)
- Experience in development of online portals, web applications, or eCommerce/mobile application is a plus
- Knowledge of modern development techniques (OOP, Design Patterns, MVC concept)
- Passion for open-source tools, agile software development, new trends, and technologies
- High flexibility, work well under pressure and be able to cope with rapid changes and new challenges
- Able to work as a team as well as independently with strong analytical and problem-solving skills
- Open communication, enthusiasm, reliability and enjoy working in an international team environment
Welfare:
- Operation time : 08.30 - 17.00 hrs. (7.5 Working hours, 1 hour lunch break)
- 5 day-workweek (Mon-Fri)
- Social security fund
- Annual Leave / Personal Leave / Public Holidays
- Annual company outing
Working day : Monday – Friday
Job Type: Full-time
Salary: From ฿35,000.00 - 70,000 per month
สอบถามรายละเอียดเพิ่มเติม 094-5573442 (ฝ่ายบุคคล) หรืออีเมล์ jobs@voovagroup.com
ติดต่อกรอกใบสมัครและสัมภาษณ์งานที่ https://goo.gl/maps/tQD5HfYXrk8bDFXD6
Job Features
| Job Category | Programmer |
| Salary | Salary: From ฿35,000.00 - 70,000 per month |
JOB DESCRIPTION Due to significant expansion with The Voova Group, We are seeking a highly experienced and talented Senior Software Developer to join our team. We offer a great working environme...
We operate a highly available, auto-scaling environment built on Apache load balancers, Docker containers, and GCP services (Cloud Armor, Cloud NAT, Filestore, Cloud SQL , File sharing). With Jenkins-driven CI/CD, security is woven into every layer. You will partner with our CTO and IT Manager to:
Requirements
Tech stack you’ll touch
Nice to have
- Harden the platform end-to-end.
- Run 24 × 7 monitoring and always available for any incident response and support.
- Own backup, disaster-preparedness, and recovery (DPR).
- Keep attackers out while the business scales.
- Build and maintain secure CI/CD pipelines in Jenkins + Bitbucket.
- Write Bash / shell scripts to automate provisioning and deployments on Ubuntu / Debian.
- Harden Dockerfiles, Docker Compose manifests, and base OS images.
- Design scalable, secure server and network architectures for companies projects.
- Configure, tune, and monitor ModSecurity (OWASP CRS), Fail2Ban, Firewall and Google Cloud Armor.
- Design and automate backup & DPR strategies:
- Automated MySQL dumps, encrypted bucket snapshots, GCP → AWS cross-cloud replication.
- Schedule and run regular restore drills; document and meet RTO/RPO targets.
- Deploy centralized logging and metrics visualizations with actionable alerts. (ElasticxKibana)
- Lead incident handling, root-cause analysis, and continuous security improvements.
- Champion secure-coding practices (OWASP,WAF rules) across development teams.
- Produce clear technical documentation, performance reports, and daily monitoring summaries.
- Monitoring server and cloud architect usage and spending with best solutions provided.
Requirements
- 3+ years in DevOps, Site Reliability, or Cloud Security roles.
- Expert knowledge of Docker and at least one orchestration layer (Compose, Swarm, or Kubernetes).
- Strong Linux administration skills (Debian/Ubuntu) and fluent Bash scripting.
- Hands-on experience with ModSecurity, Fail2Ban, Apache Evasive and Cloud Armor rule tuning.
- Proven track record designing and testing backup/DPR pipelines (snapshots, cross-region replication, automated restores).
- CI/CD expertise with Jenkins; solid Git workflow skills (Bitbucket or similar).
- Solid understanding of common attack vectors (SQLi, XSS, SSRF, DDoS) and their mitigations.
- Comfortable working in GCP (AWS experience is a plus).
- English—clear written documentation and chat message response Able to communicate.
- Working condition: Office based, Pattaya
Tech stack you’ll touch
- OS – Ubuntu / Debian
- Containers – Docker, Docker Compose
- CI/CD – Jenkins, Bitbucket Pipelines
- Web – Apache (proxy, mod_evasive, ModSecurity, etc.)
- Databases – MySQL / MariaDB (command-line administration, backup/restore)
- Scripting – Bash / shell; familiarity with Python or Node.js helpful
- Cloud – GCP (Cloud Armor, Cloud NAT, Filestore, Cloud SQL), cPanel (legacy sites), Samba File Sharing and Webmin
- Version Control – Git (branching, tagging, recovery)
- Monitoring Stacks - (Elastic, Kibana, Logstash , Beats)
Nice to have
- Experience with Infrastructure-as-Code tools.
- Familiarity with runtime security tools (Tenable Nessus) and simulation DDOs attacking tools.
- Knowledge of compliance frameworks Cyber Essentials (UK).
- Experience supporting setup and deploy web applications such as Node.js, PHP, or Python web applications.
Job Features
| Job Category | Management, Programmer |
We operate a highly available, auto-scaling environment built on Apache load balancers, Docker containers, and GCP services (Cloud Armor, Cloud NAT, Filestore, Cloud SQL , File sharing). With Jenkin...